Are You At Risk
for Costly Defects
and Quality Problems?

Quality inspections and supplier audits ensure you detect, contain and minimize problems before it is too late.

Pro QC International provides
Global Quality Control and
Engineering Solutions

✓ Global Presence - Coverage in 38 countries
✓ Servicing small to large, local to       international companies
✓ Experienced, degreed engineers
✓ Quick 24 hour turnaround time for
      reports

We provide quality solutions to your entire supply chain.

Product Inspections

✓ First article inspections
✓ In-process inspections
✓ Pre-shipment inspections
✓ Container loading supervision

Keep the costs of quality problems at the factory - where they belong.

Supplier Audits

✓ Supplier Verification Solutions
✓ General QMS Audits (ISO 9001)
✓ Supplier Accountability Audits (SA8000)
✓ Sustainability Audits (ISO 14001)
✓ Security Audits (C-TPAT)
✓ Industry Specfic Audits
✓ Vendor Compliance Audits

Select the right factory for your job!

Product Testing

Pro QC conducts properties, performance and life cycle testing at our labs in China, USA and India. Custom fixtures and test methods are crafted in-house.

Ensures performance to your requirements.

Stay informed

✓ Access reports and invoices 24/7.
✓ Communicate quickly with account managers.
✓ Review historic inspection, testing and/or audit data.
✓ Pay online.

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Supplier Verification and Management

red-checkmarkSupplier and Factory Audits

To ensure that your facilities can deliver high-quality products, operate efficiently, and support continuous improvement.

  • Quality Systems (ISO 9001, ISO 13485, ISO 14000, TS 16949 & GMP)
  • Sustainability Audits (ISO 14001)
  • Manufacturing Process Audits
  • C-TPAT Security Audits
  • Ethical/Social Responsibility Audits (SA8000)
  • Customized Audits

red-checkmarkQuality Consulting

Pro QC’s Quality Consulting Services resolve problems with suppliers failing to deliver needed quality or performance.

  • Supplier Development
  • Supplier Verification Services
  • Supplier Capability and Qualification
  • CAPA (Corrective and Preventative Action) Management
  • ISO Transition Services

Product Inspections, Testing and Engineering

red-checkmarkProduct Inspections

Pro QC’s in-process and pre-shipment inspections identify problems leading to fewer defects while reducing corrective action time.

  • First Article Inspections
  • In-Process Inspections
  • Pre-Shipment Inspections

red-checkmarkLaboratory Testing

Pro QC’s in-process and pre-shipment inspections identify problems leading to fewer defects while reducing corrective action time.
Pro QC verifies conformance to design, properties, performance, reliability and lifecycle in Ningbo, China and Chicago, USA. Custom fixtures and test methods are crafted in-house.

red-checkmarkEngineering

Pro QC provides services for cross-cultural and multi-lingual engineering requirements including product design, specification development and drafting.

Global Coverage Local Expertise

Pro QC International has been offering services in over 38 countries since 1984.

Contact your regional office

Pro QC's Quality Service Matrix

From single projects to turnkey quality solutions, Pro QC International offers comprehensive services in over 38 countries.

Protect Your Brand, Avoid Costly Defects and Insure Compliance

Supplier Audits

On-site evaluations provide key information relevant to supplier selection, vendor compliance, or to identify root causes and associated improvement plans.  Factory audits are also used periodically to evaluate supplier performance.

Learn More

QC Inspections

Quality inspections ensure your product meets specifications. Identifying issues early using first article, in-process and/or pre-shipment evaluations provides time for corrective actions prior to leaving the factory. Product inspections save time and money by avoiding costly defects and delays.

Learn More

Product Testing

Ensure your products are in compliance with applicable standards, or identify and resolve issues. Regulatory and safety testing verifies conformance to design, properties, performance, reliability and lifecycle.

Learn More

Why You Should Consider Pro QC as Your Partner in Quality

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Stability

Pro QC is an established and reliable organization, providing quality assurance, engineering and consulting services since 1984.

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Global Presence

Pro QC offers services in 38 countries and growing. When services are required in an area where coverage is currently not available, we are able to secure local engineers or arrange travel for our engineers in order to accommodate the request.

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Experienced, Degreed Engineers

Pro QC’s professional and knowledgeable staff represents your interests on-site. Our inspectors and supervisors are degreed engineers. Our staff offers experience in a variety of industries from toys to aerospace, including consumer retail, textiles/fabrics, electrical/electronics, housewares, medical, and many more.

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Scheduling Flexibility

Pro QC understands the unpredictable nature of sourcing and the importance of meeting critical deadlines. We schedule accordingly, which often means accommodating last minute requests.

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Timely Feedback

Pro QC offers online reporting, with detailed reports provided within 24 hours of completion. Our web resident database provides scheduling information and report access anytime, from anywhere.

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Dedicated Account Managers

Pro QC employs regional account managers who are available to assist clients 24/7.

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Scalability

Pro QC maintains an advanced HR system that enables a high degree of scalability worldwide. We routinely manage project demand fluctuations within and across countries. We are able to train and deploy engineers within days, for projects of all sizes, so that bookings are completed in the time required.

Client Stories

Kärcher

Kärcher, a family-owned company, is the world’s leading provider of efficient, resource-conserving cleaning systems. Making a difference through top performance, innovation and quality, Kärcher products are sold by 105 companies in 65 countries.

Offering cleaning systems, cleaning products and services for leisure, home, trade and industry with outstanding value for money, Kärcher has registered more than 1,700 patents and industrial designs with brands including Hotsy and Shark pressure washers, Spraymart floor care & pressure wash supply, Cuda aqueous parts washers among others.

For Kärcher, suppliers are identified as an important success factor. In this respect, Pro QC has worked with Kärcher for nearly two decades and provides a range of quality solutions that has included supplier audits, pre-shipment QC product inspections, first-article inspections and supplier development. Pro QC has supported Kärcher in China, Taiwan, India and Italy.

Kärcher is clear regarding the importance of their suppliers and has indicated, “Our suppliers are part of our value chain. Together with them, we work continuously to optimize production intensity and process design. We ensure competitiveness in quality and costs through our responsiveness, speed and flexibility.”

What You Should Know About the Quality Inspection Process

 

Frequently Asked Questions

Why should you use a 3rd party as a partner in quality?

  • Identify problems early and reduce associated rework costs later. Identifying problems early also helps avoid potential shipment delays.
  • Ensure the end product meets your customers’ expectations.
  • Pro QC uses knowledgeable and experienced QC engineers.
  • Partnering with a 3rd party provider often reduces travel expenses, internal resource allocation and offers an unbiased assessment.

How do you schedule a QC inspection with Pro QC?

Quality inspections can be scheduled online directly here. Or, clients and/or suppliers can contact account managers directly for assistance with coordination. Contact us at +1-813-252-4770 or info@proqc.com for additional information.

When are detailed inspection reports provided?

Pro QC’s inspection reports are uploaded to an online database within 24 hours of completion. Clients receive an emailed notification when posted.

Each report outlines the audit scope and includes recommendations, strength’s of the quality system and manufacturing process, and opportunities for improvement (weaknesses). An audit result based on the percent of conformances vs. non-conformances is provided.

Review example reports here. http://proqc.com/services/sample-reports

Where does Pro QC provide services?

Pro QC International performs quality control services in the following countries:

Asia Asia Pacific Europe Latin America Middle East North America
China* Australia Austria Argentina Egypt USA*
Taiwan* Belgium Brazil Israel Canada
India* Bulgaria Chile Turkey
Thailand Czech Republic Colombia Uzbekistan
South Korea France Dominican Republic
Pakistan Germany* El Salvador
Bangladesh Greece Ecuador
Cambodia Hungary Mexico*
Japan Italy Nicaragua
Kazakhstan Poland Panama
Malaysia Portugal Peru
Philippines Romania Venezuela
Vietnam Slovakia
Indonesia Slovenia
Russia Spain
Sri Lanka Switzerland
Ukraine The Netherlands
United Kingdom

*Local Office

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Call: +49-8179-998-7593
info@proqc.com

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Europe, Middle East & Africa
Tel: +49-8179-998-7593
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North America
Tel: +1-813-252-4770
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Latin America
Tel: +52-1-333-2010712
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Asia & Asia Pacific
Tel: +886-2-2832-2990
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India & South Asia
Tel: +91-120-4291971
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